Technical Sales Engineer – Classified Environments
Join our team at the Alicat Scientific headquarters in Tucson, Arizona!
Alicat Scientific is a global leader in precision flow and pressure instrumentation. Our classified environment product line includes intrinsically safe (C1D1/Zone 0) and Class 1 Div 2 products that serve industries with hazardous locations such as oil & gas, chemical processing, and industrial manufacturing.
Position summary
This role blends technical sales expertise with exceptional customer service to grow Alicat’s footprint in regulated and hazardous industries. You’ll be responsible for driving revenue, building relationships, supporting our current customers and assisting our international sites with sales in the classified environment industry. You will be the expert in the US for all customer-related questions and support in this industry.
Key responsibilities
Sales & technical consultation
- Identify, qualify and convert leads in industries requiring classified related products.
- Deliver technical presentations and product demonstrations tailored to hazardous environments.
- Develop proposals and quotations based on customer specifications.
- Collaborate with engineering and product teams to ensure customer needs are met.
Customer relationship management
- Maintain strong relationships with key accounts, OEMs, and integrators.
- Provide post-sales support and technical guidance.
- Gather customer feedback to inform product development and marketing strategy.
Key performance indicators (KPIs)
- Sales revenue growth: Quarterly and annual targets for IS product line.
- Lead conversion rate: % of qualified leads converted to customers.
- Customer retention rate: Repeat business and satisfaction metrics.
Qualifications
- Bachelor’s degree in Engineering, Applied Physics, or related field.
- 3+ years of experience in technical sales and/or instrumentation.
- Strong understanding of intrinsically safe instrumentation and compliance standards (e.g., ATEX, IECEx, C1D1).
- Excellent communication and presentation skills.
About Alicat Scientific
Alicat Scientific, Inc. has been manufacturing and servicing high‐quality mass flow and pressure devices since 1991, growing every year for the past 25 years. Each instrument is custom‐made for the end user. Our product is applicable in unlimited markets. From healthcare to aerospace, we design, test, build and apply our products to almost every niche. We believe our employees are the drivers of our growth and the reason we keep improving year after year. Our employees enjoy:
- Health, dental, and vision insurance
- Life and disability insurance plans
- 401k with up to 5% match and vesting schedule
- Tuition reimbursement
- Earned PTO
- Paid holidays