Application Engineer Europe (Inside Sales)

Speed is important to us. That counts for our instruments as well as for our customer support. You will have daily interactions with universities, research institutions, R&D centers, and (production) engineering departments active in a diverse set of fields and industries, such as aerospace, bioscience, chemical, food & beverage, hydrogen & coating.

• Evaluate inquiries from customers including questions, quote requests, orders or support request;
• Offer high‑tech solutions to OEM, business partners or students for a wide range of industries.
• Dig deeper into a customer’s application and discuss with engineering colleagues in Europe or the US to determine the best solution;
• Support customers with troubleshooting in the European lab or visit the customer to solve the problems on‑site;
• Support your distribution partners with questions, quoting, and troubleshooting by e‑mail, phone, or by doing joint‑customer visits;
• Having a meeting with marketing to help developing better campaigns;
• Doing a training session about a new product that will be launched;
• You will finish your day knowing that you helped customers solve technical challenges.

However, applications engineering is more than science. It’s helping exceptional scientists, researchers, and engineers all over Europe to progress with great technical customer support. An Application Engineer needs a curious mind with a passion for details and accelerating scientific and technological development.

• A bachelor’s or master’s degree in science, engineering, or mathematics;
• Strong written and verbal English skills are required (at least C1‑level);
• Fluency in one other European language (German, French or Italian) is required;
• Knowledge of or interest in fluid control applications, such as Mass Flow Control & Pressure Control is also a plus;
• Knowledge or a strong interest in one or more of the following fields: physics, aerospace, semiconductor technology, environmental analysis, education, process control, manufacturing, optical sciences, bioprocess, chemistry and/or fluid dynamics;
• While work experience is not required, a few years of experience is preferred and will be considered an advantage.
• Team player, active listener, attentive learner, and receptive to training.

• A 32 – 40 hours per week position;
• A competitive salary with benefits, such as a pension plan and company bonus;
• Ample opportunities for personal development and growth based on a personal development plan, focused on your growth and needs to bring you to the next level;
• 25 vacation days per year;
• Flexible working hours and the possibility to partially work from home; preferable to work at least 3 days per week in the office;
• A focus on getting things done, not on controlling people;
• Regular team building activities.
• e‑BIKE Plan: Possibility to purchase an e‑bike with your gross bonus