Blog

Category: FAQs

  • FAQ: Calibrations: NIST; ISO 17025; A2LA?

    We often receive inquiries about what type of calibration services we offer. Our customers ask about NIST, ISO 17025 or A2LA calibrations. Let’s take a look at each of these terms and how they may relate to Alicat. NIST: The National Institute of Standards and Technologies (NIST) manages the national metrology standards for the United […]

  • FAQ: Ordering and Purchasing

    FAQ: Ordering and Purchasing How do I place an order? There are a few ways to place an order: Call Alicat at +1.888.290.6060. You’ll be connected with an Applications Engineer who will work with you to ensure that you have a quote and can take your order. You can email purchase orders to orders@alicat.com. Get a quote, […]

  • FAQ: Annual Recalibration

    FAQ: Annual Recalibration When do I need to get my Alicat device calibrated? We recommend sending your units back for yearly calibration. This upholds your lifetime warranty and allows our service department to check for any damage to the device. With an annual recalibration, instruments are brought back to their optimal calibration specifications and, if need […]

  • FAQ: 7v Firmware

    FAQ – Technical Update for 7v Firmware Published: 15 May 2017 Alicat Scientific has developed a new firmware version (7v) that provides a more user-friendly menu structure. Please contact us at 888-290-6060 or info@alicat.com with any questions. Which instruments are affected by this change? All Alicat-branded instruments manufactured on or after May 24, 2017, will […]

  • FAQ: DeviceNet

    FAQ – Technical Update for DeviceNet on Alicat Updated: 30 April 2018 Which products can have DeviceNet installed? DeviceNet protocols are an option on most of Alicat Scientific’s flow and pressure instrumentation: Mass flow controllers and meters (MC and M Series) Pressure controllers and gages (PC and P Series) Whisper™ low pressure drop products Liquid […]

  • FAQ: Ethernet/IP

    FAQ – Technical Update for EtherNet/IP on Alicat Updated: 30 April 2018 Which products can have EtherNet/IP installed? EtherNet/IP protocols are an option on most of Alicat Scientific’s flow and pressure instrumentation: Mass flow controllers and meters (MC and M Series) Pressure controllers and gages (PC and P Series) Whisper™ low pressure drop products Liquid […]

  • FAQ: Backlit Monochrome Displays

    FAQ – Alicat’s Backlit Monochrome Display Hardware Change Published: 03 Jan 2017 In response to customer requests, Alicat Scientific has developed a new monochrome LCD display that includes a toggle-switch driven backlight, to improve readability in low light conditions. Which instruments are affected by this change, and when will the update happen? Alicat instruments shipped […]

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