{"id":42248,"date":"2024-09-13T17:17:08","date_gmt":"2024-09-13T17:17:08","guid":{"rendered":"https:\/\/www.alicat.com\/?page_id=42248"},"modified":"2026-02-25T23:46:50","modified_gmt":"2026-02-25T23:46:50","slug":"ingenieur-fur-technischen-vertrieb-und-support","status":"publish","type":"page","link":"https:\/\/www.alicat.com\/de\/careers\/technical-sales-and-support-engineer\/","title":{"rendered":"Technical Sales & Support Engineer – Jobs"},"content":{"rendered":"\n[et_pb_section fb_built=”1″ next_background_color=”#ffffff” _builder_version=”4.27.4″ _module_preset=”_initial” background_color=”#F6F6F6″ min_height=”122px” custom_margin=”0px||||false|false” custom_padding=”0vw|4vw|0px|4vw|false|true” bottom_divider_style=”wave2″ bottom_divider_height=”30px” locked=”off” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|tablet” _builder_version=”4.27.4″ _module_preset=”_initial” background_color=”#FFFFFF” custom_padding=”2rem|4vw|2rem|4vw|false|true” custom_padding_tablet=”||1rem||false|true” custom_padding_phone=”||1rem||false|true” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text module_class=”breadcrumb” _builder_version=”4.27.4″ _module_preset=”_initial” locked=”off” global_colors_info=”{}”]8<\/span> Careers<\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”_initial” background_color=”#FFFFFF” min_height=”113px” custom_padding=”0px|4vw|0px|4vw|false|true” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” header_text_color=”#2A3B47″ header_font_size=”32px” max_width=”80%” custom_margin=”0px||||false|false” custom_padding=”5px||5px||false|false” header_3_font_size_tablet=”28px” header_3_font_size_phone=”25px” header_3_font_size_last_edited=”off|desktop” border_color_bottom=”#2A3B47″ global_colors_info=”{}”]

Technical Sales & Support Engineer<\/h1>[\/et_pb_text][et_pb_heading title=”Join our team at the Alicat Scientific headquarters in Tucson, Arizona!” _builder_version=”4.27.4″ _module_preset=”_initial” title_level=”h2″ title_font=”|300|||||||” title_text_color=”#C11B29″ title_font_size=”28px” global_colors_info=”{}”][\/et_pb_heading][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”_initial” custom_padding=”0px|4vw|2rem|4vw|false|true” global_colors_info=”{}”][et_pb_row use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” _builder_version=”4.27.4″ _module_preset=”_initial” background_color=”#FFFFFF” module_alignment=”center” custom_padding=”0px|4vw|0px|4vw|false|true” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” text_font_size=”16px” global_colors_info=”{}”]Are you a technically savvy communicator who thrives on solving problems and helping customers succeed? Join Alicat\u00ae<\/sup> Scientific in Tucson, Arizona, where we design and build high-performance mass flow and pressure instruments used in industries like aerospace, biotech, clean energy, and advanced manufacturing.[\/et_pb_text][et_pb_heading title=”What you\u2019ll do” _builder_version=”4.27.4″ _module_preset=”_initial” title_level=”h3″ title_font=”|600|||||||” title_text_color=”#2A3B47″ custom_margin=”||0px||false|false” custom_padding=”1rem||||false|false” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” text_font_size=”16px” header_3_font=”||||||||” header_4_text_color=”#000000″ custom_padding=”||0px|||” hover_enabled=”0″ custom_css_free_form=”selector h4 {|| font-weight: 500;||}” global_colors_info=”{}” sticky_enabled=”0″]After completing a comprehensive training program on our products and technologies, you’ll become a go-to expert for customers seeking solutions in mass flow. As the frontline technical advisor and sales partner, you’ll play a critical role in supporting sales conversions and delivering high-level technical support. You’ll help drive revenue by delivering fast, accurate, and insightful assistance that turns inquiries into long-term relationships. Whether you’re building quotes, guiding product selection, or troubleshooting complex application challenges, you’ll be the trusted first point of contact ensuring customers get effective help every step of the way.[\/et_pb_text][et_pb_heading title=”Sales & customer engagement” _builder_version=”4.27.4″ _module_preset=”_initial” title_level=”h4″ title_text_color=”#000000″ custom_margin=”||0px||false|false” custom_padding=”1rem||||false|false” hover_enabled=”0″ custom_css_main_element=”font-weight: 500;” global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” text_font_size=”16px” hover_enabled=”0″ custom_css_free_form=”selector ul {|| padding-bottom: 0;||}” global_colors_info=”{}” sticky_enabled=”0″]
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  • Serve as the first point of contact for inbound inquiries via phone, email, and live chat.<\/li>\n\t
  • Qualify customer needs and recommend tailored solutions that align with their technical and business goals.<\/li>\n\t
  • Build accurate, application-specific quotes and follow up to drive conversions.<\/li>\n\t
  • Support OEMs and distribution partners with quoting and technical guidance.<\/li>\n<\/ul>[\/et_pb_text][et_pb_heading title=”Technical troubleshooting” _builder_version=”4.27.4″ _module_preset=”_initial” title_level=”h4″ title_text_color=”#000000″ custom_margin=”||0px||false|false” custom_padding=”1rem||||false|false” hover_enabled=”0″ custom_css_main_element=”font-weight: 500;” global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” text_font_size=”16px” global_colors_info=”{}” sticky_enabled=”0″ custom_css_free_form=”selector ul {|| padding-bottom: 0;||}”]
      \n\t
    • Pneumatics and fluid control: Troubleshooting flow instability, pressure regulation challenges, mechanical operations, and chemical incompatibilities.<\/li>\n\t
    • Communication and device integration: Remotely diagnose and resolve complex communication errors by investigating hardware issues (including wiring, power, and signal integrity) and software-based networking problems.<\/li>\n<\/ul>[\/et_pb_text][et_pb_heading title=”Cross-functional collaboration” _builder_version=”4.27.4″ _module_preset=”_initial” title_level=”h4″ title_text_color=”#000000″ custom_margin=”||0px||false|false” custom_padding=”1rem||||false|false” hover_enabled=”0″ custom_css_main_element=”font-weight: 500;” global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” text_font_size=”16px” hover_enabled=”0″ custom_css_free_form=”selector ul {|| padding-bottom: 0;||}” global_colors_info=”{}” sticky_enabled=”0″]
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      • Work closely with engineering, production, and marketing teams to ensure customer satisfaction and product alignment.<\/li>\n\t
      • Contribute to product documentation and marketing content to enhance customer understanding.<\/li>\n<\/ul>[\/et_pb_text][et_pb_heading title=”Sales operations” _builder_version=”4.27.4″ _module_preset=”_initial” title_level=”h4″ title_text_color=”#000000″ custom_margin=”||0px||false|false” custom_padding=”1rem||||false|false” hover_enabled=”0″ custom_css_main_element=”font-weight: 500;” global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” text_font_size=”16px” hover_enabled=”0″ custom_css_free_form=”selector ul {|| padding-bottom: 0;||}” global_colors_info=”{}” sticky_enabled=”0″]
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        • Accurately enter and manage sales and service orders to ensure smooth processing and timely fulfillment.<\/li>\n\t
        • Maintain CRM records to support clear communication, order tracking, and customer history management.<\/li>\n\t
        • Collaborate with internal teams to ensure customer requirements are captured and executed correctly.<\/li>\n<\/ul>\n[\/et_pb_text][et_pb_heading title=”Is this the right role for you?” _builder_version=”4.27.4″ _module_preset=”_initial” title_level=”h3″ title_font=”|600|||||||” title_text_color=”#2A3B47″ custom_margin=”||0px||false|false” custom_padding=”1rem||||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” text_font_size=”16px” header_3_font=”||||||||” header_4_text_color=”#000000″ custom_padding=”||0px|||” hover_enabled=”0″ custom_css_free_form=”selector h4 {|| font-weight: 500;||}” global_colors_info=”{}” sticky_enabled=”0″]Technical Sales & Support Engineers at Alicat are fast, curious, and customer focused. Success in this role means being responsive, resourceful, and ready to dive into complex challenges with enthusiasm.[\/et_pb_text][et_pb_heading title=”What we\u2019re looking for:” _builder_version=”4.27.4″ _module_preset=”_initial” title_level=”h4″ title_text_color=”#000000″ custom_margin=”||0px||false|false” custom_padding=”1rem||||false|false” hover_enabled=”0″ custom_css_main_element=”font-weight: 500;” global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” text_font_size=”16px” hover_enabled=”0″ custom_css_free_form=”selector ul {|| padding-bottom: 0;||}” global_colors_info=”{}” sticky_enabled=”0″]
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          • A Bachelor’s degree in Engineering, Physics, or related STEM field.<\/li>\n\t
          • Detail-oriented mindset with strong written and verbal communication skills.<\/li>\n\t
          • Experience or interest in fluid control, instrumentation, or automation.<\/li>\n\t
          • Familiarity with one or more of the following fields is a plus: aerospace, bioprocessing, chemistry, environmental science, semiconductor technology, or optical sciences.<\/li>\n\t
          • Bonus if you’ve worked in technical sales, customer support, or application engineering but not required.<\/li>\n<\/ul>\n[\/et_pb_text][et_pb_heading title=”Performance expectations” _builder_version=”4.27.4″ _module_preset=”_initial” title_level=”h3″ title_font=”|600|||||||” title_text_color=”#2A3B47″ custom_margin=”||0px||false|false” custom_padding=”1rem||||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_heading][et_pb_heading title=”Within 3 months:” _builder_version=”4.27.4″ _module_preset=”_initial” title_level=”h4″ title_text_color=”#000000″ custom_margin=”||0px||false|false” custom_padding=”1rem||||false|false” hover_enabled=”0″ custom_css_main_element=”font-weight: 500;” global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” text_font_size=”16px” hover_enabled=”0″ custom_css_free_form=”selector ul {|| padding-bottom: 0;||}” global_colors_info=”{}” sticky_enabled=”0″]
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            • Successfully complete Alicat’s comprehensive product and application training program.<\/li>\n\t
            • Demonstrate proficiency in core product knowledge and internal tools used for customer management.<\/li>\n\t
            • Begin responding to customer inquiries with supervision, providing accurate technical and sales support.<\/li>\n\t
            • Establish working relationships with internal teams (Sales, Engineering, Production).<\/li>\n<\/ul>[\/et_pb_text][et_pb_heading title=”Within 6 months:” _builder_version=”4.27.4″ _module_preset=”_initial” title_level=”h4″ title_text_color=”#000000″ custom_margin=”||0px||false|false” custom_padding=”1rem||||false|false” hover_enabled=”0″ custom_css_main_element=”font-weight: 500;” global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” text_font_size=”16px” hover_enabled=”0″ custom_css_free_form=”selector ul {|| padding-bottom: 0;||}” global_colors_info=”{}” sticky_enabled=”0″]
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              • Confidently support the full product line and handle customer communication independently.<\/li>\n\t
              • Troubleshoot standard technical issues and provide accurate, timely support.<\/li>\n\t
              • Collaborate effectively with other teams to ensure smooth customer workflows.<\/li>\n\t
              • Contribute to revenue growth by converting inquiries into sales opportunities.<\/li>\n<\/ul>[\/et_pb_text][et_pb_heading title=”Within 12 months:” _builder_version=”4.27.4″ _module_preset=”_initial” title_level=”h4″ title_text_color=”#000000″ custom_margin=”||0px||false|false” custom_padding=”1rem||||false|false” hover_enabled=”0″ custom_css_main_element=”font-weight: 500;” global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” text_font_size=”16px” hover_enabled=”0″ custom_css_free_form=”selector ul {|| padding-bottom: 0;||}” global_colors_info=”{}” sticky_enabled=”0″]
                • Solve advanced application challenges and support complex customer accounts.<\/li>\n
                • Identify inefficiencies and help coordinate team-wide process improvements.<\/li>\n
                • Set a strong example for peers and contribute to shaping team standards and culture.<\/li><\/ul>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”_initial” background_color=”#2A3B47″ custom_margin=”-25px||0px||false|false” custom_padding=”0px|4vw|0vw|4vw|false|true” top_divider_style=”slant2″ top_divider_color=”#FFFFFF” top_divider_height=”35px” top_divider_flip=”vertical” bottom_divider_style=”slant2″ bottom_divider_color=”#FFFFFF” bottom_divider_height=”35px” bottom_divider_flip=”vertical” bottom_divider_arrangement=”above_content” global_module=”45675″ saved_tabs=”all” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”_initial” background_color=”#FFFFFF” min_height=”100px” custom_padding=”3rem|4vw|3rem|4vw|true|true” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”About Alicat Scientific” _builder_version=”4.27.4″ _module_preset=”_initial” title_level=”h2″ title_font=”|300|||||||” title_text_color=”#C11B29″ title_font_size=”28px” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” text_font_size=”16px” module_alignment=”left” global_colors_info=”{}”]

                  Alicat Scientific, Inc. has been manufacturing and servicing high\u2010quality mass flow and pressure devices since 1991, growing every year for the past 25 years. Each instrument is custom\u2010made for the end user. Our product is applicable in unlimited markets. From healthcare to aerospace, we design, test, build and apply our products to almost every niche. We believe our employees are the drivers of our growth and the reason we keep improving year after year. Our employees enjoy:<\/p>\n

                   <\/p>\n

                    \n
                  • Health, dental, and vision insurance<\/li>\n
                  • Life and disability insurance plans<\/li>\n
                  • 401k with up to 5% match and vesting schedule<\/li>\n
                  • Tuition reimbursement<\/li>\n
                  • Earned PTO<\/li>\n
                  • Paid holidays<\/li>\n<\/ul>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"

                    8 CareersTechnical Sales & Support EngineerAre you a technically savvy communicator who thrives on solving problems and helping customers succeed? Join Alicat\u00ae Scientific in Tucson, Arizona, where we design and build high-performance mass flow and pressure instruments used in industries like aerospace, biotech, clean energy, and advanced manufacturing.After completing a comprehensive training program on our […]<\/p>\n","protected":false},"author":24,"featured_media":46458,"parent":38626,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","_searchwp_excluded":"","footnotes":""},"page-categories":[57],"class_list":["post-42248","page","type-page","status-publish","has-post-thumbnail","hentry","page-categories-careers"],"acf":[],"yoast_head":"\nTechnical Sales & Support Engineer - Jobs - Alicat Scientific<\/title>\n<meta name=\"description\" content=\"If you love science and talking to others that do too, you might have what it takes to be an Alicat Technical Sales & Support Engineer. 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